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Crew Support Officer

Abu Dhabi, UAE Posted 2023/03/07 13:37:44 Expires 2023-05-21 Ref: JB4670873

Job Description

Responsible for assisting Line Manager with all third-party services that includes Ground Handling Agents in an efficient and effective manner in accordance with GCAA Regulations and Royal Jet policies and procedures. 

Operational Accountabilities

  • Coordinate with Line Manager & Section Head during the Planning of a flight
  • Assist in contract & pricing negotiation for all Royal Jet ground handling agents & Fixed based operators (FBO’s)
  • Assist in Identifying and coordinating with FBO’s / Ground Handling Agents and Airport Authorities.
  • Assist in updating AIMS with the Agent database for GH agents.
  • Assist Maintenance & LOGISTICS team for all AOG related support and coordination.
  • Assist Line Manager on communications with GH agents for updated prices.
  • Coordinate with Finance on Invoice related queries.
  • Assist Line Manager with Follow up on Safety reports, Captains reports and Cabin Crew Voyage Reports.
  • Identify acceptance of Dangerous Goods that meet IATA-DGR in coordination with Post Holders
  • Assist GOL Manager & Section Head to resolve any issues during the flights at outstation.
  • Assist Line Manager in updating all vendors for any diversions, delays, and change in schedule or cancellations of a flight.
  • Assist Line Manager On-time Performance (OTP)related data collection related to all outstation departures due to Royal Jets nominated ground handling agents.

Skills

Knowledge & Experience:

  • Minimum of 5 years’ experience in the aviation and air transport sectors across airport operations.
  • Academic / Preferably holds Diploma in Aviation or Business Administration (Preferred educated to a University Degree)
  • IATA Diploma in Aviation Ground Handling will be an added advantage
  • Excellent command in English Language
  • Computer skills is a must – word, excel, outlook
  • Knowledge of Dangerous Goods
  • Advance Knowledge in in ground Operated related Functions
  • Knowledge of Royal Jet fleet and capacities and Operational restrictions.
  • Strong planning, organizing, computer, and integration skills
  • Strong knowledge in the development and implementation of policies & procedures
  • Strong organizational commitment & meticulous attention to detail

Job Details

Job Location Abu Dhabi, UAE
Job Role Support Services
Employment Status Full time
Employment Type Employee

Preferred Candidate

Career Level Mid Career
Years of Experience Min: 5
Residence Location Abu Dhabi, United Arab Emirates
Nationality United Arab Emirates

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