Load Master Specialist

ROLE PURPOSE

Responsible for accomplishes loading and offloading aircraft cargo functions, performs pre-flight and post-flight of cargo aircraft and cargo aircraft systems, Performs loadmaster aircrew functions Computes weight and balance and other related tasks.

OPERATIONAL ACCOUNTABILITIES

• Accountable for the management and supervision of Royal Jet Ramp Service activities including the loading, un-loading, transportation of baggage, and aircraft handling.
• Monitors and/or performs aircraft loading/unloading, aircraft movement, employee and contractor safety, HAZMAT placement and reporting and pallet build-up. Identifies and rectifies problems.
• Monitor all the flights schedules departures and arrivals and ensure that ramp handling activities are carried out as per the Royal Jet, customer requirements, Service Level Agreements and the “on time performance” (OTP) of flights are maintained.
• Compiles information and calculates weight and balance.
• Reviews cargo documentation to ensure accuracy and completeness and corrects inaccurate and/or incomplete information. Communicates serious or recurring issues to management.
• Maintains current passport and travels to off-line stations. Ensures safety of company aircraft and crews by:
• Preventing aircraft damage;
• Ensuring proper loading, including nets and locks;
• Ensuring HAZMAT is handled correctly, including loading and paperwork.
• Accomplishes initial pre-flight of aircraft according to flight manuals; pre-flights specific aircraft systems such as restraint rail.
• Monitors contract personnel s compliance with pallets/nets/straps procedures and ensures that appropriate number of pallets/nets/straps are returned.
• Maintain load data warehouse and generate monthly managers’ report.
• Ensure compliance to the corporate safety standards & safe practices. Conduct preliminary investigations into any incidents / accidents and provide the operational management with reports of any / all irregularities faced.
• Complete all accident / incident reports relating to personnel, equipment operation, etc. Manage and motivate the performance and productivity of the teams within the specific area of responsibility and collaborate with peers and different sections of loading/unloading Operations to achieve the most productive, cost effective and responsive quality solution for all activities.
• Continuously review and manage all aspects of Royal Jet cargo operation and handling procedures to ensure that work methods and equipment / manpower levels are in line with budget guidelines and meet the business and customer requirement.
• Liaise with the FBO Manager in terms of safety and Training to ensure effective scheduling and implementation of the required operational training to all operational staff as per the standards.

KNOWLEDGE AND EXPERIENCE

• Diploma Degree, loadmaster license and training certificates.
• Worked as loadmaster for minimum five years specifically for aircraft Boeing 737-700.
• Experience in FBO/ General Aviation/Ground handling/Cargo Operations in all areas in a major international airport. Trained in A/C handling system as well as Aviation Security, Health & Safety.
• Should possess an in-depth knowledge of A/C loading/unloading systems and GSE mass & balance. Knowledge of functions of ground support loading equipment (theory, practical and basis knowledge of motor mechanics).
• Training that must include an apprenticeship or equivalent training in cargo operating with a ground operation.
• High level of computer literacy.
• Complete guest-focused approach.
• Excellent command in English Language.       
• Strong mathematically preplanning, organizing, DGR and integration skills.
• Strong knowledge in the development and implementation of policies & procedures.
• Meticulous attention to detail.
• Strong drive to grow capabilities.