ROLE PURPOSE
Responsible for accomplishes loading and offloading aircraft cargo functions, performs pre-flight and post-flight of cargo aircraft and cargo aircraft systems, Performs loadmaster aircrew functions Computes weight and balance and other related tasks.
OPERATIONAL ACCOUNTABILITIES
Accountable for the management and supervision of Royal Jet Ramp Service activities including the loading, un-loading, transportation of baggage, and aircraft handling.
Monitors and/or performs aircraft loading/unloading, aircraft movement, employee and contractor safety, HAZMAT placement and reporting and pallet build-up. Identifies and rectifies problems.
Monitor all the flights schedules departures and arrivals and ensure that ramp handling activities are carried out as per the Royal Jet, customer requirements, Service Level Agreements and the “on time performance” (OTP) of flights are maintained.
Compiles information and calculates weight and balance.
Reviews cargo documentation to ensure accuracy and completeness and corrects inaccurate and/or incomplete information. Communicates serious or recurring issues to management.
Maintains current passport and travels to off-line stations. Ensures safety of company aircraft and crews by:
Preventing aircraft damage;
Ensuring proper loading, including nets and locks;
Ensuring HAZMAT is handled correctly, including loading and paperwork.
Accomplishes initial pre-flight of aircraft according to flight manuals; pre-flights specific aircraft systems such as restraint rail.
Monitors contract personnel s compliance with pallets/nets/straps procedures and ensures that appropriate number of pallets/nets/straps are returned.
Maintain load data warehouse and generate monthly managers’ report.
Ensure compliance to the corporate safety standards & safe practices. Conduct preliminary investigations into any incidents / accidents and provide the operational management with reports of any / all irregularities faced.
Complete all accident / incident reports relating to personnel, equipment operation, etc. Manage and motivate the performance and productivity of the teams within the specific area of responsibility and collaborate with peers and different sections of loading/unloading Operations to achieve the most productive, cost effective and responsive quality solution for all activities.
Continuously review and manage all aspects of Royal Jet cargo operation and handling procedures to ensure that work methods and equipment / manpower levels are in line with budget guidelines and meet the business and customer requirement.
Liaise with the FBO Manager in terms of safety and Training to ensure effective scheduling and implementation of the required operational training to all operational staff as per the s tandards.
ROLE PURPOSE
Responsible for the safe and legal dispatch of all company operated flights from start to finish. They are to provide the Pilot-in-Command (PIC) with an Operational Flight Plan (OFP) for each sector along with a complete weather briefing/NOTAM package for each trip. They are responsible for monitoring the in-flight progress of company operated flights.
People Accountabilities
- Develop and embed a culture of customer focus and performance management to ensure high quality and continuous improvement in service delivery.
- Ensure regular and effective communication between other Business Unit(s).
- Ensure that the organisation’s approach to data protection, security and retention complies with best practice and that policies and procedures are effectively implemented.
- To develop, continuously improve and implement the organizations approach to risk management.
- To maintain a positive, appropriate and professional relationship with all IMOC staff, partners and members
- Continuously demonstrate efficiency and effectiveness in managing allocated resources for his/her department
To promote IMOC values and ethos at all times.
Operational Accountabilities
- Safe and legal flight planning of all company flights, including Zero Fuel Weight (ZFW) estimation, MEL/CDL, and operating environment considerations prior to OFP computation.
· ETOPS flight planning
· Generate complete crew briefing package, i.e. an OFP for each city pair, and a complete weather and NOTAM briefing for the entire trip.
· Ensure that the PIC is provided with all information necessary for the safety of the flight
· Maintain the necessary knowledge of UAF mission procedures for the proper conduct of Operations Control and Flight Dispatch
· Monitor enroute weather/NOTAMs/ATC delays
· Enroute flight, navigation, and communication procedures, including procedures for the release or continuance of a flight if any item of airplane equipment required for the particular type of operation becomes inoperative or unserviceable enroute
· Compute the amount of fuel required for the safe completion of flight according to type of airplane, distance of flight, maintenance limitations, weather conditions and minimum fuel requirements prescribed by regulations.
· Prepare flight plans containing information such as maximum allowable take-off and landing weights, weather reports, field conditions and many other operational components required for the safe completion of the flight
· Update the PIC with significant changes to weather or flight plan and recommend flight alternatives such as changing course, altitude and, if required, enroute landing in the interest of safety and economy
· Work with the Senior Manager to write and improve on existing internal dispatch procedures
ROLE PURPOSE
The contract specialist is the primary individual responsible for the creation and management of all contracts that the Royal Jet use to procure products and services. Overseeing contracts from drafting all the way to execution, the contract specialist also serves as the key point of contact between Royal Jet and third parties throughout contracts lifecycle.
KEY ACCOUNTABILITIES
Description1. Prepare, review and edit contracts, to verify accuracy and resolve discrepancies in line with Royal Jet rules and guidelines. Provide recommendations and negotiate directly with third parties to draft a final document that is satisfactory to all parties.2. Serve as the key point of contact between Royal Jet and third parties to ensure timely review and approval of any variations.3. Assess contracted services and contractors’ performance to identify the need for amendments of existing contracts. Handle breach of contracts in a timely manner and Assist with contract termination procedures.4. Liaise with staff within Royal Jet on various levels to analyze and determine comprehensive contract strategy.5. Collaborate internally with Procurement, Finance, Legal and Administration teams to ensure contracts' compliance.6. Develop and implement procedures and policies for contract management, including Setting up templates and approval workflows across Royal Jet.7. Maintain complete digital and hard copy contractual records on the entire procurement and contract administration processes; including all relevant documentation accompanying contracts.8. Help in developing and implementing a contract lifecycle management platform to ensure people, processes, and documents are in a one location.9. Research and keep up to date with the latest local and international regulations to guarantee contracts are updated and in compliance with laws.
ROLE DETAILS
Position Title:
Program Support Division Head
Reports to:
Program Support Manager
Business Unit:
IMOC
Department:
Program Support
Grade:
D3
To develop and lead the process of centralization across the project of all support services functions. These functions include Finance, HR and Administrative functions. In addition to this, providing financial analysis and recommendations to management on different IMOC projects, and constructing the 10 Year Company Business Plan.
ROLE DIMENSION
Dimension
Financial Dimension:
0
No. Of Staff Supervised:
9
Description
People Accountabilities
· Develop and embed a culture of customer focus and performance management to ensure high quality and continuous improvement in service delivery.
· Ensure regular and effective communication between other Business Unit( s).
· Ensure that the organisation’s approach to data protection, security and retention complies with best practice
and that policies and procedures are effectively implemented.
· To develop, continuously improve and implement the organisations approach to r isk management.
· To maintain a positive, appropriate and professional relationship with all IMOC staff, partners and members
· Continuously demonstrate efficiency and effectiveness in managing allocated resources for his/ her department
· To promote IMOC values and ethos at all times.
Operational Accountabilities
· Supervises staff, oversees the delivery of multi- disciplinary programmers, policies, products, and services and prepares a variety of plans, strategies, reports and proposals
· Assist in overseeing the service delivery to internal customers including finance, HR and admin and the day- to-day operations of IMOC Support Services, ensuring that all standards are met and procedures are followed. Establishes priorities and schedules of main activities.
· Determine service level objectives based on support requirements, author related policies and procedures and use metrics- based management strategies.
· Communicate and implement policies, procedures, best practices, recommendations, and guidelines in compliance with established policies and regulations.
· Collaborate in, managing the IMOC budget process, covering preparation and distribution of the timetable, creation of the budget standards, testing & control of systems enhancements, monitoring & chasing timely submissions, and overall data quality control.
· To provide financial analysis and pro -active support by providing input on costs and validating revenue assumptions
· Ensure that deadlines are strictly followed in the preparation & submission of Monthly/Quarterly/Half yearly financial reports to the management.
· To ensure financial reports comply with IFRS and company policies. The holder should have through knowledge of IFRS requirements, proactively interpret changes, identify implications, need -for-change, recommend the way forward and implement change in end- to-end process.
· Ensure that contracts are properly reviewed & analysed in detail. Ensure that the clauses mentioned in the contract are in favourable for IMOC considering the f inancial clauses mentioned in the contract & provide meaningful feedback to the department.
· Ensure that the fund requirements are properly forecasted.
· Provide financial analyses, and make recommendations on key decisions concerning aircraft management, and financial aspects of different aircraft options, long term financial plans, and aircraft lease options, agreements.
· To provide analytical support in the areas of long-term financial planning, acquisition of new aircraft, financial forecasts, and financial evaluation of various other new business proposals.
· Provide gap analysis through periodic review of actual performances / KPI’s against the plan or target throughout the IMOC departments. Enhancing and updating the KPIs / Departmental balanced scorecard in alignment with IMOC Strategic plan.
· Tracking and ensuring the completion and implementation of the strategic initiatives and action plans all over the company. Provide assistance and advise relating to strategic planning to departments as and when required through KPI reporting and follow up.
Other Tasks
· This job description is not intended to be all - inclusive; you may be required at any time to perform any other duties to meet the needs of the business / Client / Customer.
We are currently looking for an experienced VVIP Lead Flight Attendant for a privately-owned aircraft, based in Abu Dhabi.
Key Responsibilities:
- Uphold safety standards onboard, ensuring guests safety at all times.
- Collaborate closely with pilots to ensure safe and efficient conduct of flights.
- Maintain impeccable cleanliness of the aircraft and standards in the cabin, galley, and lavatories.
- Ensure timely completion of all pre-flight, inflight, and post-flight duties.
- Deliver exquisite catering services in line with guests’ requirements.
- Project impeccable personal appearance in adherence to RoyalJet's grooming standards.
- Complete all necessary operational documentation accurately.
- Undertake any additional tasks as required
Benefits:
- Competitive salary above industry standards
- Per Diem
- Housing Allowance
- Medical Insurance
- Annual Airfare
To apply, please provide the below:
- Updated CV
- 3 Photographs (Full-Length)
- 3 Photographs (Head and shoulder)
- Online Video recording to be completed on the below link- follow guidelines provided for the video interview
LINK: https://hire.li/adc7bc7
There are three questions that will need to be answered. 1-1.5 minute will be dedicated for each question to record an answer.
Select a proper location for the interview with a suitable background.
Tips before/during the video interview:
- Present yourself at your best. Treat the video interview just like an in-person interview with regards to grooming.
- Face a light source or window; the room should be lit properly. Have light facing you - not behind you.
- Center yourself in the video frame and look directly into the camera - the camera should be at your eye level.
- Determine the best hardware to use; test the equipment beforehand. A webcam or the Spark Hire mobile application for iOS and Android devices. We also recommend connecting to a strong internet connection.
Role Purpose:
Reporting to the Program Director, the Deputy Program Director will be an integral part of the Project Leadership team, helping in the development of programs to increase their effectiveness and impact. The Deputy Program Director will have a demonstrated track record of succeeding on strategic, managerial, and hands-on levels, and will work collaboratively with team members across the organization.
People Accountabilities:
- Ensure regular and effective communication between all department(s).
- Maintain a positive, appropriate, and professional relationship with all staff, leaders, partners, Board members, and Shareholders.
- Ensure all leadership and other personnel are sufficiently qualified, certified, and experienced in their field and inspired to perform to the highest level by employing industry-leading recruitment, training, and performance management systems
Operational Accountabilities:
- Ensuring that the required standard of work quality is achieved in Operations, and maintained by all operational personnel; and that all company procedures are adhered to by establishing and maintaining an internal department Safety and Compliance, Training and Standardization Program.
- Assist the Program Director in the management and coordination of the operations to ensure operating effectiveness and efficiency and compliance with the project deliverables and company policies and procedures.
- Acts in support of the Program Director in their absence in all responsibilities; such as review and confirmation of invoices, budget and financials of the project.
- Responsible for monitoring the maintenance of the infrastructure, manpower and equipment’s with minimal intervention to the operations.
- Ensure the budget allocated for company is well-planned and in line with UAE AF and company immediate and future requirements.
- Monitor the quality of services performed by the external companies who are contracted by company during the contract period.
- Ensure the continuous development of flight operational related technologies (methods and procedures) and up to date system in place.
- Continuous monitor and review of all operations policies and authoring SOP’s pertaining to all fleet.
- Manage all oversight functions and creating polices and guidelines relating to the review and adjudication of shortfalls in work quality or performance standards of personnel within his jurisdiction.
JOB DESCRIPTION
To deliver the highest standard of safety and customer service onboard all RoyalJet aircraft and contribute to consistent service excellence. To perform well under pressure, successfully prioritize and complete multiple tasks whilst exceeding Guests expectations and requests.
OPERATIONAL ACCOUNTIBILITIES:
- Understands the value of safety, exceptional customer service and aspects of life as a crew member in a non-scheduled, challenging operation.
- Able to work under pressure and remain calm and flexible in demanding operational requirements.
- Executes all aspects of onboard service as stipulated in Cabin Service Manual.
- Responsible for delivering highest standard of service excellence, safety and security onboard all RJ aircraft.
- Communicates and reports to LFAs any observations and VIP feedback to ensure the Guest profiles are current and provides suggestions as applicable.
- Constantly updating the job knowledge to stay abreast with the latest trends and requirements related to private aviation.
- Maintains valid mandatory documentation such as passport, visas, GCAA Flight and Medical licenses, CMC Certificate etc.
- Strictly adheres to the company’s policies and procedures, including confidentiality statement.
TO APPLY, PLEASE PROVIDE THE BELOW:
- Updated CV
- 3 Photographs (Full-Length)
- 3 Photographs (Headshot)
- Online Video recording to be completed on the below link - Follow guidelines provided for the video interview via Spark Hire
LINK: https://hire.li/adc7bc7
Guidelines for the Video Interview:
There are three questions that will need to be answered. 1-1.5 minute will be dedicated for each question to record an answer.
Select a proper location for the interview with a suitable background.
Tips before/during the video interview:
o Present yourself at your best. Treat the video interview just like an in-person interview with regards to grooming.
o Face a light source or window; the room should be lit properly. Have light facing you - not behind you.
o Center yourself in the video frame and look directly into the camera - the camera should be at your eye level.
o Determine the best hardware to use; test the equipment beforehand. A webcam or the Spark Hire mobile application for iOS and Android devices. We also recommend connecting to a strong internet connection.
