Porter

Job Purpose:

To provide efficient & effective Porter services, ensuring high standards and client expectation. Perform all task related to porter messenger services.

Operational Accountabilities:

• Being punctual, maintain hygiene, and conducting the task as per schedule.
• Baggage and material handling as instructed in line with safety regulation.
• Handle Customer and Crew luggage to/from aircraft according to established handling procedures.
• Always ensure following airport authorities with regards to transfer /scanning of luggage protocols.
• Perform related services such as assisting the customer upon departure /arrival if necessary.
• Ensure standard service procedure are followed prior to pre-departure /arrival i.e. VIP Carpet set up.
• Use of P.P.E as and when required in line with safety policy.
• Ensuring all Equipment and material used are kept in clean condition for reuse.
• Maintain personal hygiene.
• Follow reporting procedures on work completion, maintenance request, and were lost and found.
• Plan and request materials and supplies for the required task.
• Perform other duties and responsibilities that may delegated anytime.
• Notify supervisor on any damages, deficit, and disturbances.
• Protecting equipment and making sure there were no inadequacies.

• At least High School Diploma
• 2 years’ experience as a Porter in an Aviation environment preferred. 
• Experience with large-scale organizational change efforts and continuous improvement efforts.

Competencies:

• Ability to work with little supervision and maintain a high level of performance.
• Prioritization and time management skills.
• Ability to remain calm in stressful driving situation.
• Ability to manage multiple priorities within deadline and prioritize effectively, while delivering high quality work.