RoyalJet is a world-class leader in premium private aviation, is seeking motivated UAE Nationals to join our dynamic Operations team as Ground Operations Logistics Officer. If you’re passionate about aviation and thrive in a fast-paced operational environment, we want to hear from you!
Job Description:
The Ground Operations Officer is responsible for coordinating and overseeing various aspects of airport ground operations, including aircraft servicing, refueling, and compliance with safety regulations. The Ground Operations Officer works closely with ground handling agents and staff to support efficient flight operations. This role plays a vital part in achieving on-time performance and maintaining the safety and satisfaction of our crew.
Responsibilities:
Coordinate with Operations Control Centre (OCC) and the stakeholders during the planning stages, ensuring that requested ground logistics requirements are organized and liaised with selected vendor for on-time performance of departing/arriving flights.
Responsible for preparing GOL orders and forward the finalized requests to concerned stakeholders/vendors at base and at outstations as per OCC requests received ensuring the required uplifts are planned, communicated and onboard.
Follow-up on daily flight movement and coordinate with handlers/caterers/hotels/suppliers and down-route to ensure that the required services are provided during the flights.
Follow-up with relevant stakeholders in case of diversions, delays, change in schedule or cancellations of a flight in order to ensure required service is provided/amended/cancelled in a timely manner.
Create PO on the system in a timely manner to ensure that Purchase Orders are raised with correct entries and as per approved vendor pricing list/database.
Ensure awareness of pricing lists of vendors from all destinations and apply the same correctly when preparing GOL Purchase Orders.
Carry out any other additional duties as per operational requirements or as specified by Line Manager/Department In-Charge.
RoyalJet, a world-class leader in premium private aviation, is expanding its Quality & Safety team! We are looking for a highly motivated and detail-driven Auditor – QA / SMS Auditor (Ops) who will play a key role in ensuring the highest standards of safety, regulatory compliance, and operational excellence across our airline functions.
Job Description :
To conduct operational audits across airline departments ensuring compliance with regulatory, safety, and quality standards. The role also supports the implementation and monitoring of the Safety Management System (SMS) and Health, Safety & Environment (HSE) programs.
Responsibilities:
Plan, execute, and report on internal audits in line with the approved audit schedule.
Evaluate operational compliance with aviation regulations, company policies, and international standards.
Identify non-conformities and recommend corrective actions to improve operational safety and quality.
Support the development and continuous improvement of the SMS framework.
Conduct HSE inspections and risk assessments across operational areas.
Monitor and report on HSE performance indicators and compliance.
Liaise with department heads to ensure timely closure of audit findings.
Maintain audit records and contribute to the preparation of audit dashboards and reports.
Assist in preparing for external audits and regulatory inspections.
Promote a proactive safety culture across the organization.
We’re Hiring: FBO Sales Specialist
Join our dynamic team and play a key role in driving commercial success within our world-class Fixed Base Operations (FBO). The FBO Sales Specialist will champion business growth by developing strong relationships with aircraft operators, charter companies, flight support providers, and VIP clientele ensuring exceptional service delivery and continuous revenue growth.
Job Description:
The FBO Sales Specialist is responsible for driving business growth by identifying, developing and maintaining relationships with new and existing clients, including aircraft operators, charter companies, flight supports and VIP customers. The role focuses on promoting FBO services, increasing revenue, ensuring customer satisfaction and supporting the commercial success of the FBO.
Job Responsibilities:
Develop and embed a culture of customer focus and performance management to ensure high quality and continuous improvement in ground operations and service delivery.
Ensure that the organisation’s approach to data protection, security and retention complies with best practice and that policies and procedures are effectively implemented.
To develop, continuously improve and implement the organisations approach to risk management.
Identify and pursue new business opportunities within the business aviation and general aviation markets.
Develop and maintain strong relationships with aircraft operators, brokers, trip planners and other stakeholders.
Promote FBO services, including ground handling, fuel sales, hangarage and concierge services.
Prepare and deliver customized proposals and quotations to clients.
Support the development of pricing strategies and promotional campaigns.
Achieve and exceed monthly and annual sales targets.
Serve as a focal point of contact for assigned clients, ensuring a high level of customer satisfaction.
Coordinate with Operations, Customer Service, Protocol and Finance teams to ensure seamless service delivery.
Collect client feedback and work with management to improve service offerings.
Conduct market research and competitor analysis to identify trends and new opportunities.
Maintain an updated database of potential and existing clients in FBO One systems.
Provide regular sales reports, forecasts and performance analyses to management.
Contribute to business planning, budgeting and revenue forecasting.
Support partnership development with fuel suppliers, travel partners and VIP service providers.
Why Join RoyalJet:
We at RoyalJet, you’ll be part of a world-class aviation company known for excellence and innovation. We offer a collaborative work environment, professional development opportunities, and a chance to contribute to the success of a prestigious UAE brand.
Be part of a team that sets the standard in luxury aviation. Apply now and take your career to new heights!
Job Description:
We are seeking a dedicated and detail-oriented General Accountant to join our Finance team. This role is ideal for a motivated UAE National who is passionate about accounting and eager to grow within a dynamic charter aviation environment. The successful candidate will be responsible for managing the full cycle of Accounts Payable and Accounts Receivable, ensuring accuracy, timeliness, and compliance with company policies and international accounting standards.
Key Responsibilities:
Prepare, record, and reconcile invoices, payments, and receipts with accuracy and completeness.
Manage day-to-day Accounts Payable and Accounts Receivable operations.
Ensure timely billing to clients for charter and aviation services, supported by proper documentation.
Monitor and follow up on outstanding receivables, maintaining healthy aging and cash flow.
Verify vendor invoices, match with purchase orders/contracts, and process payments within agreed timelines.
Reconcile supplier and customer accounts regularly, resolving discrepancies promptly.
Assist in continuous improvement of financial processes and internal controls
- Coordinate with internal departments and external partners for financial matters.
- Maintain accurate financial records and documentation.
If you're passionate about Aviation, Customer Service and have the drive to make an impact in the VIP Charter Industry, we’d love to hear from you!
At RoyalJet we don’t just fly; we deliver unforgettable world-class experiences. Joining our team means becoming part of a global leader in luxury private aviation, where excellence, professionalism, and elegance define everything we do.
Location: Abu Dhabi, UAEWhy Join RoyalJet?
Cutting-Edge Environment – Be part of a company that sets new standards in VIP luxury aviation.Dynamic Global Team – Collaborate with talented professionals from around the world.Meaningful Impact – Redefine what premium customer service means in the skies.Career Growth – Develop your expertise, enhance your skills, and grow your career with an industry pioneer.
Who We’re Looking For
Female Flight Attendants with a passion for excellence and service.
Prior experience in VIP, First Class, or Business Class cabin service preferred.
Confident, polished, and committed to delivering exceptional in-flight experience.
Ready to Soar?Apply now and become part of RoyalJet’s world of luxury aviation where your career takes flight .
Job Purpose:
To deliver the highest standard of customer service and safety onboard all RoyalJet aircrafts and contributing to consistent service excellence. To perform well under pressure, successfully prioritize and complete multiple tasks whilst meeting customer demands.
Job Responsibilities:
The Cabin Crew is responsible to the Captain for the management of all aspects of cabin safety and services under the direction of Lead Flight Attendant.
Understand the value of exceptional customer service, safety and aspects of life as a crew member in a non-scheduled operation.
Maintain valid mandatory documentation such as passport, visas, GCAA Flight and Medical licenses, CMC Certificate, etc.
Able to work under pressure, flexible and understandable RoyalJet complex operational requirements.
Able to work under pressure, is flexible and understand Royal Jet complex operational requirements.
Responsible for the proper execution of FA duties related to the safety of the aircraft and its occupants, as specified in the GCAA approved operational manuals e.g. OMA, SEPM.
Provide a safe environment for Guests and other crew onboard through safe work practice and excellent SEP knowledge.
Perform onboard service in accordance with Royal Jet service standards to maintain the highest level of customer service.
Understand, anticipate and deliver the highest level of service to all Guests by availing all their requests in a timely manner while maintaining integrity, confidentiality and professionalism at all times.
Maintain onboard equipment in terms of quality, quantity and cleanliness particularly when the aircraft is away from base, in order to reduce costs associated with breakages and losses.
Display confidence and immaculate decorum, adhere to Royal Jet grooming standards at all times whilst on duty.
Job Purpose:
The IT Cloud Specialist is an information technology (IT) professional that leads the design, analysis, implementation, maintenance and ongoing support for company software and ERP (Enterprise Resource Planning) Systems databases hosted on premises and on oracle cloud. The position will be responsible for the installation, configuration, maintenance, upgrade and performance tuning of Oracle and MS SQL Server and other databases within Oracle Cloud Infrastructure (OCI) and On-premises. You will be responsible for managing the oracle cloud infrastructure and all applications and databases on OCI and on-premises. You will work closely with development teams to support multiple environments and ensure database availability, security, and performance. It will also include managing ongoing business Change Requests to application functionalities. This includes defining users and enabling data distribution to the right user on database levels while developing and maintaining database architectures, security, implementations, backups, high availability, reliability and efficiency. The IT Cloud Specialist will also be instrumental in the design and implementation of cross systems integrations.
Job Description:
Experience in Oracle and Microsoft SQL server Database Installation, upgrade, Configuration, Maintenance, Cloning, Patching and Database troubleshooting and Oracle EBS 12.2 Application maintenance, cloning, upgrade and patching etc.
Managed and optimized OCI resources, architecture and workloads to ensure cost-efficiency & performance.
Implemented security best practices to ensure the confidentiality and integrity of data on OCI.
Conduct performance tuning and capacity planning to optimize OCI resources.
Participated in disaster recovery planning and testing for OCI environments.
Provide users database integration support on ERP systems and databases.
Create and maintain reliable application hosting environments (on-premises and on OCI in close coordination with System Administrators.
Ensure IT Service Desk tickets assigned to yourself are closed within SLA’s avoiding escalations
Perform out-of-hours visits (possibly on weekends) to sites or data centers to perform any maintenance activities or troubleshooting as required by the IT department.
Ensure a successful Change Management process is in place and followed.
Ensure IT processes are followed and request forms for services are properly filled, processed, and filed.
Ensure Customer Satisfaction is of a high standard, and any escalations are resolved in a professional manner that is satisfactory to the business/users as appropriate.
Assist and participate in innovation and standardization initiatives and documentations required.
Join Our Team – Exciting Opportunity for a Ground Operation & HOTAC Officer!
We are currently seeking a Ground Operation & HOTAC Officer to be part of our growing team. Preference will be given to UAE National candidates.
Job Purpose:
Responsible in providing 24/7 catering and logistics support to the team to ensure smooth operation of all flights and ensure seamless service to our Guests, in order to ensure 24 -hour support, the team and to operate on shift duty pattern to ensure required coverage.
Responsibilities:
- Responsible for preparing catering orders and forwarding the finalized orders to the catering agents at base and at outstations in coordination with the pursers, cabin crew as per the VIP customer profile.
- Responsible for acquiring and maintaining a database of menus and pricing from all destinations, so that required catering is planned according to the provided menu/ pricing.
- Responsible for preparing menus as per VIP profile.
- Follow-up on daily flight movement (i.e. AIMS) and coordinate with handlers/ caterers/ hotels/ restaurants at base and down -route.
- Liaise with appointed stakeholders/ vendors at base and down route (i.e. flower vendor, dry stores, commissary services, catering companies, hotels, restaurants, etc.) ensuring the required uplifts.
- Liaise with Fight Crew & Pursers and provide a copy of the flowers/ Dry Stores/ catering order planned for the flight.
- Coordinate with Sales, Crew Scheduling, Flight Operations & Ground Operations Logistics to ensure on - time performance of departing/ arriving Flights i.e. caterers and high -loaders/ cleaners/ etc.
- Follow-up with relevant stakeholders in case of diversions, delays, change in schedule or cancellations of a flights.
- Place catering and dry store orders for flights in UAE and outstation for Flight Crew and VIPs
- Update data base with flights information, details of the catering providers and status of the required services.
- Handle short notice flights, monitor flight progress, and ensure on time performance
- Manage changes in departure or arrival time in a timely manner in order to ensure OTP.
- Arrange Logistics, Transportation and Payment Method of catering from hotel to base and liaise with local handler for collection or for entry facilitation.
RoyalJet is looking for someone dynamic to join our expanding team based in Abu Dhabi (UAE). Looking for passionate aviation experts for the Aircraft Cabin Maintenance Technician position. If you meet the below criteria feel free to apply so, we can connect with you to discuss your bright future.
Job Description:
Responsible for carrying out aircraft cabin related maintenance tasks on Royal Jet aircraft in accordance with laid down procedures and regulations. Work as part of a team under the direction and guidance of the assigned Licensed Engineer and Aircraft Senior Cabin maintenance technician.
Responsibilities:
- Perform routine and non-routine aircraft maintenance tasks as directed by a Certifying Licensed Engineer, Aircraft Cabin maintenance technician and duty Supervisor
- Ensure he/she is fully conversant with accomplishing the tasks allocated and seeking guidance in any area or task that he/she requires assistance
- Adhere to all pertinent procedures and safety precautions
- Carry out responsibility for safekeeping the tool kit provided by the company
- Perform other tasks that may reasonably be requested by the Licensed Aircraft Engineer, Aircraft Cabin maintenance technician & duty Supervisor
- Carry out routine aircraft servicing tasks as required in accordance with maintenance manual procedures, observing all safety procedures and manufacturers/company regulations. Depending on the discipline this may include conducting cabin general visual inspections.
- Carry out any component changes as necessary as part of the troubleshooting process. The mechanic must have the ability to use and comply fully with the manufacturer’s reference manuals requirements to understand the removal, installation, servicing/testing procedure and to ensure that the correct materials.
- Effectively use any specialized tooling or test equipment that may be required as part of the checking, testing, replacement or servicing of a system or component. The ability to understand the need for such equipment’s as references in the aircraft manufacturer’s manuals is essential.
- Complete knowledge of the airport authorities’ regulations regarding driving and aircraft movements may be a requirement depending on the work discipline. This will include the safe movement around aircraft on the ramp/in base including an understanding of all signs and road markings of working in such an environment if required.
- Ensure the maintenance of tools and equipment in the relevant workplace and conducting safe working practices at all times.
Job Description
Ensure maintenance tasks and certification of Royal Jet aircraft during scheduled and unscheduled maintenance inputs including “A” checks, “C” checks, Line maintenance checks, trouble shooting, defect rectification, components removal/installation, routine servicing, pre-departure/post arrival checks and standard Aircraft system checks are carried out to the highest standards of safety, quality and serviceability, in accordance with the correct and currently revised maintenance manuals and technical instructions.
Responsibilities
Ensure appropriate applications of certification privileges in accordance with the limitations of Company and Local Regulatory Authorizations
Supervision of Maintenance staff, allocated to him by the Duty Supervisor, to ensure safe and on time dispatch of aircraft under his control
Accompany aircraft when away from base as Licensed Aircraft Engineer
Ensure that the organisation’s approach to data protection, security and retention complies with best practice and that policies and procedures are effectively implemented.
To develop, continuously improve and implement the organisations approach to risk management
Monitors ADD’s and all other defects on Royal Jet Fleet and arrange for its rectification, including arranging of spares and tooling at the earliest opportunity.
Monitor closely of operational problems related to the fleet, including significant occurrences/incidents, relevant SB’s/SL’s/SIL’s
Perform scheduled and unscheduled inspection, maintenance, modification, and defect rectification, carrying out all maintenance in accordance with the laid down procedures and ensuring all safety precautions are observed
Ensure and perform all maintenance and due items called up by Fleet Planner and MCC Controller in a timely manner
Provide information to Duty Supervisor on the serviceability status of the aircraft.
Advise Duty Supervisor of any impending service disruptions, problems or areas of concern that may have an impact on the operating program. Keeping the Duty Supervisor informed of all his work performed during his duty period.
Ensure staff under his immediate control adheres to published technical and safety requirements defined in MOE and PPM.
Define priorities to the staff allocated to him to ensure that efficient use of resources are directed to an on time and safe flight departure.
Ensure documentation and certification, are completed in a timely manner and to the defined procedures to meet Royal Jet requirements.
Comply with Royal Jet MOE and PPM when working on aircraft and adhere to the procedure to ensure aircraft is released to service in accordance with local authority and other civil authority requirement.
Contribute as part of the team when away from base, duties including acting as a focal point on technical matters, performing the duties of an “able bodied person” during an emergency situation and supervise cargo loading in the absence of a loadmaster on a flight.
Monitor modification status of the aircraft he is authorized on, including Technical Notices, Quality Directives, and MOE & PPM. Carry out research and inquiries with Technical Records & Engineering, computer system and read all relevant documents, instructions, and manuals thus keeping current of all technical, procedural, and regulatory developments.
JOB DESCRIPTION
To deliver the highest standard of safety and customer service onboard all RoyalJet aircraft and contribute to consistent service excellence. To perform well under pressure, successfully prioritize and complete multiple tasks whilst exceeding Guests expectations and requests.
OPERATIONAL ACCOUNTIBILITIES:
- Understands the value of safety, exceptional customer service and aspects of life as a crew member in a non-scheduled, challenging operation.
- Able to work under pressure and remain calm and flexible in demanding operational requirements.
- Executes all aspects of onboard service as stipulated in Cabin Service Manual.
- Responsible for delivering highest standard of service excellence, safety and security onboard all RJ aircraft.
- Communicates and reports to LFAs any observations and VIP feedback to ensure the Guest profiles are current and provides suggestions as applicable.
- Constantly updating the job knowledge to stay abreast with the latest trends and requirements related to private aviation.
- Maintains valid mandatory documentation such as passport, visas, GCAA Flight and Medical licenses, CMC Certificate etc.
- Strictly adheres to the company’s policies and procedures, including confidentiality statement.
TO APPLY, PLEASE PROVIDE THE BELOW:
- Updated CV
- 3 Photographs (Full-Length)
- 3 Photographs (Headshot)
- Online Video recording to be completed on the below link - Follow guidelines provided for the video interview via Spark Hire
LINK: https://hire.li/adc7bc7
Guidelines for the Video Interview:
There are three questions that will need to be answered. 1-1.5 minute will be dedicated for each question to record an answer.
Select a proper location for the interview with a suitable background.
Tips before/during the video interview:
o Present yourself at your best. Treat the video interview just like an in-person interview with regards to grooming.
o Face a light source or window; the room should be lit properly. Have light facing you - not behind you.
o Center yourself in the video frame and look directly into the camera - the camera should be at your eye level.
o Determine the best hardware to use; test the equipment beforehand. A webcam or the Spark Hire mobile application for iOS and Android devices. We also recommend connecting to a strong internet connection.
